{"id":14255,"date":"2020-11-04T16:15:46","date_gmt":"2020-11-04T14:15:46","guid":{"rendered":"https:\/\/btcnew.co.bw\/business\/?page_id=14255"},"modified":"2021-03-17T21:40:38","modified_gmt":"2021-03-17T19:40:38","slug":"call-recording","status":"publish","type":"page","link":"https:\/\/btc.bw\/business\/call-recording\/","title":{"rendered":"Call Recording"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;2\/3&#8243;]<div class=\"prelude-headings clearfix \" data-font=36 style=\"\"><h2 class=\"heading clearfix \" style=\"font-weight:600;font-size:36px;\">\r\n\t\tCall Recording\r\n\t<\/h2><\/div>\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div>[vc_column_text]Get insights from customers who call your call center and how you can serve them better with call recording. We offer call recording solution designed to record calls from all PABX types, both analogue, digital and IP Phones can be recorded. This solution also provides encryption for all calls transmitted over the internet.[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"50\" data-mobi=\"30\" data-smobi=\"30\"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]\r\n\t<div class=\"prelude-accordions accordions\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][\/vc_row_inner]     \r\n    \t<div class=\"prelude-adv-tabs style-1\">\r\n            <div class=\"tab-title\">\r\n            <\/div>\r\n            <div class=\"tab-content-wrap\">\r\n            \t     \t    <div class=\"tab-content\">\r\n                <div class=\"item-title\"><a class=\"anchor-link\"><span class=\"title\">BENEFITS<\/span><\/a><\/div>     \t    \t<div class=\"item-content\">\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"60\" data-mobi=\"10\" data-smobi=\"10\"><\/div>[vc_row_inner][vc_column_inner width=&#8221;5\/12&#8243;][vc_column_text]<\/p>\n<ul>\n<li>The need for adherence to regulation by Contact Centers in ensuring that they keep call records for a predefined period before they can be destroyed.<\/li>\n<li>Threats made through telephones makes a call recording evidence handy<\/li>\n<li>Call recording is important in Contact Centers as they can be used for couching and quality management.<\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"button-wrap icon-right\" style=\"\" ><a href=\"\/business\/my-account\/online-application-form\/\" target=\"_self\" class=\"prelude-button btn-1226702480 medium no_icon custom custom\" style=\"border-radius:3px;\"  data-background=\"#39b54a\" data-text=\"#ffffff\" data-text-hover=\"#ffffff\" data-background-hover=\"#39374d\">\r\n\t\t<span style=\"\">Apply now <\/span>\r\n\t<\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"0\" data-mobi=\"40\" data-smobi=\"40\"><\/div><div class=\"prelude-simple-image   stretch ctb-1473379704\" data-reveal=\"true\" data-reveal-options='{\"direction\":\"lr\",\"bgcolor\":\"#dddddd\"}'  data-stretch-right=0vw>\r\n\t\t\t\t<figure style=\"border-radius:20px;overflow:hidden;\"><img decoding=\"async\" alt=\"image\" src=\"https:\/\/btc.bw\/business\/wp-content\/uploads\/sites\/2\/2021\/02\/Artboard-3-80.jpg\" \/> <\/figure>\r\n\t\t\t<\/div>[\/vc_column_inner][\/vc_row_inner]<\/div>     \t    <\/div>\r\n             \t    <div class=\"tab-content\">\r\n                <div class=\"item-title\"><a class=\"anchor-link\"><span class=\"title\">FEATURES<\/span><\/a><\/div>     \t    \t<div class=\"item-content\">\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"60\" data-mobi=\"10\" data-smobi=\"10\"><\/div>[vc_row_inner][vc_column_inner width=&#8221;5\/12&#8243;]<div class=\"prelude-single-heading clearfix \" style=\"\"><span class=\"inner\"><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tSearch and Playback\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n<ul>\n<li><span>Find and hear your calls in seconds<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"prelude-single-heading clearfix \" style=\"\"><span class=\"inner\"><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tStorage\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n<ul>\n<li><span>Protect your greatest data assets<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"prelude-single-heading clearfix \" style=\"\"><span class=\"inner\"><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tTeam Management\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n<ul>\n<li><span>Empower your people for results<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"prelude-single-heading clearfix \" style=\"\"><span class=\"inner\"><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tTechnical Management\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n<ul>\n<li><span>Experience technology that just works<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"prelude-single-heading clearfix \" style=\"\"><span class=\"inner\"><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tIntelligence and Reporting\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n<ul>\n<li><span>Work smarter with beer insights<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"prelude-single-heading clearfix \" style=\"\"><span class=\"inner\"><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tCompliance\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n<ul>\n<li><span>Align to legal and customer expectations<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"20\" data-mobi=\"10\" data-smobi=\"10\"><\/div><div class=\"button-wrap icon-right\" style=\"\" ><a href=\"\/business\/my-account\/online-application-form\/\" target=\"_self\" class=\"prelude-button btn-1063857091 medium no_icon custom custom\" style=\"border-radius:3px;\"  data-background=\"#39b54a\" data-text=\"#ffffff\" data-text-hover=\"#ffffff\" data-background-hover=\"#39374d\">\r\n\t\t<span style=\"\">Apply now <\/span>\r\n\t<\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"0\" data-mobi=\"40\" data-smobi=\"40\"><\/div><div class=\"prelude-simple-image   stretch ctb-467838959\" data-reveal=\"true\" data-reveal-options='{\"direction\":\"lr\",\"bgcolor\":\"#dddddd\"}'  data-stretch-right=0vw>\r\n\t\t\t\t<figure style=\"border-radius:20px;overflow:hidden;\"><img decoding=\"async\" alt=\"image\" src=\"https:\/\/btc.bw\/business\/wp-content\/uploads\/sites\/2\/2021\/01\/Artboard-1@2x-80.jpg\" \/> <\/figure>\r\n\t\t\t<\/div>[\/vc_column_inner][\/vc_row_inner]<\/div>     \t    <\/div>\r\n             \t    <div class=\"tab-content\">\r\n                <div class=\"item-title\"><a class=\"anchor-link\"><span class=\"title\">TARGET MARKET<\/span><\/a><\/div>     \t    \t<div class=\"item-content\">\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"60\" data-mobi=\"10\" data-smobi=\"10\"><\/div>[vc_row_inner][vc_column_inner width=&#8221;5\/12&#8243;]<div class=\"prelude-single-heading clearfix  has-line\" style=\"\"><span class=\"inner\"><span class=\"line accent\" style=\"width:40px;height:2px;\"><\/span><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tMedium Enterprises\r\n\t<\/span><\/span><\/div>\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"40\" data-mobi=\"30\" data-smobi=\"30\"><\/div><div class=\"prelude-single-heading clearfix  has-line\" style=\"\"><span class=\"inner\"><span class=\"line accent\" style=\"width:40px;height:2px;\"><\/span><span class=\"heading clearfix \" style=\"font-weight:600;\">\r\n\t\tLarge Enterprises & Government\r\n\t<\/span><\/span><\/div>\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"40\" data-mobi=\"30\" data-smobi=\"30\"><\/div><div class=\"button-wrap icon-right\" style=\"\" ><a href=\"\/business\/my-account\/online-application-form\/\" target=\"_self\" class=\"prelude-button btn-2095356643 medium no_icon custom custom\" style=\"border-radius:3px;\"  data-background=\"#39b54a\" data-text=\"#ffffff\" data-text-hover=\"#ffffff\" data-background-hover=\"#39374d\">\r\n\t\t<span style=\"\">Apply now <\/span>\r\n\t<\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;7\/12&#8243;]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"0\" data-mobi=\"40\" data-smobi=\"40\"><\/div><div class=\"prelude-simple-image   stretch ctb-1701160403\" data-reveal=\"true\" data-reveal-options='{\"direction\":\"lr\",\"bgcolor\":\"#dddddd\"}'  data-stretch-right=-12vw>\r\n\t\t\t\t<figure style=\"border-radius:20px;overflow:hidden;\"><img decoding=\"async\" alt=\"image\" src=\"https:\/\/btc.bw\/business\/wp-content\/uploads\/sites\/2\/2020\/11\/entrepreneur-extending-hand.jpg\" \/> <\/figure>\r\n\t\t\t<\/div>[\/vc_column_inner][\/vc_row_inner]<\/div>     \t    <\/div>\r\n                    <\/div>                \t\t\t\r\n    \t<\/div>\r\n\r\n        [\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]Get insights from customers who call your call center and how you can serve them better with call recording. We offer call recording solution designed to record calls from all PABX types, both analogue, digital and IP Phones can be recorded. This solution also provides encryption for all calls<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14255","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/pages\/14255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/comments?post=14255"}],"version-history":[{"count":8,"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/pages\/14255\/revisions"}],"predecessor-version":[{"id":15116,"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/pages\/14255\/revisions\/15116"}],"wp:attachment":[{"href":"https:\/\/btc.bw\/business\/wp-json\/wp\/v2\/media?parent=14255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}