{"id":49547,"date":"2025-10-23T13:08:38","date_gmt":"2025-10-23T11:08:38","guid":{"rendered":"https:\/\/btc.bw\/company\/?post_type=awsm_job_openings&#038;p=49547"},"modified":"2025-10-23T13:48:03","modified_gmt":"2025-10-23T11:48:03","slug":"digital-transformation-specialist","status":"publish","type":"awsm_job_openings","link":"https:\/\/btc.bw\/company\/careers\/digital-transformation-specialist\/","title":{"rendered":"DIGITAL TRANSFORMATION SPECIALIST"},"content":{"rendered":"<p><strong>REPORTS TO: Chief Marketing Officer<\/strong><br \/>\n<strong>OBJECTIVES OF THE JOB<\/strong><\/p>\n<p>\u2022 Drive BTC\u2019s digital transformation initiatives to enhance customer experience and operational efficiency.<br \/>\n\u2022 Analyze customer digital behavior and recommend enhancements to digital channels.<br \/>\n\u2022 Collaborate with IT and vendors to implement digital tools and platforms.<br \/>\n\u2022 Lead projects for automation, self-service, and omni-channel enablement.<br \/>\n\u2022 Promote digital culture across business units through training and advocacy.<br \/>\n\u2022 Track and report on KPIs for digital adoption and engagement<\/p>\n<p><strong>QUALIFICATION<\/strong><br \/>\n\u2022 Degree in Business, Information Systems, Digital Marketing or related field.<\/p>\n<p><strong>EXPERIENCE<\/strong><br \/>\n\u2022 At least 4 years in digital transformation, customer experience, or innovation roles.<br \/>\n\u2022 Experience with UX design, digital platforms and agile methodologies.<\/p>\n<p><strong>LEGAL CERTIFICATION \/ PROFESSIONAL MEMBERSHIP<\/strong><br \/>\n\u2022 Certification in Digital Transformation or CX preferred.<br \/>\n\u2022 Membership in relevant digital or innovation bodies is advantageous<\/p>\n<p>Kindly state the position that you are applying for as the subject. If you fit the bill, kindly send your application, latest CV and certified copies of certificates and Identity document (OMANG) to: <a href=\"mailto:recruitment@btc.bw\"><strong>recruitment@btc.bw<\/strong><\/a><\/p>\n<p><strong><a href=\"https:\/\/btc.bw\/company\/wp-content\/uploads\/sites\/8\/2025\/10\/Job-Advert-5-24-25_1-External-002-3.pdf\" target=\"_blank\" rel=\"noopener\">Download Job Advert<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>REPORTS TO: Chief Marketing Officer OBJECTIVES OF THE JOB \u2022 Drive BTC\u2019s digital transformation initiatives to enhance customer experience and operational efficiency. \u2022 Analyze customer digital behavior and recommend enhancements to digital channels. \u2022 Collaborate with IT and vendors to implement digital tools and platforms. \u2022 Lead projects for automation,<\/p>\n","protected":false},"author":7318,"template":"","meta":[],"class_list":["post-49547","awsm_job_openings","type-awsm_job_openings","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/btc.bw\/company\/wp-json\/wp\/v2\/awsm_job_openings\/49547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btc.bw\/company\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/btc.bw\/company\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/btc.bw\/company\/wp-json\/wp\/v2\/users\/7318"}],"wp:attachment":[{"href":"https:\/\/btc.bw\/company\/wp-json\/wp\/v2\/media?parent=49547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}