{"id":24379,"date":"2023-05-23T16:07:14","date_gmt":"2023-05-23T14:07:14","guid":{"rendered":"https:\/\/btc.bw\/?page_id=24379"},"modified":"2024-12-06T16:28:15","modified_gmt":"2024-12-06T14:28:15","slug":"contracts-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/btc.bw\/contracts-terms-and-conditions\/","title":{"rendered":"Contracts, Terms and Conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]At <strong>Botswana Telecommunications Corporation<\/strong>, we understand the importance of clear and reliable agreements in every aspect of business and personal dealings. That&#8217;s why we have created this dedicated Contracts, Terms and Conditions page to provide you with comprehensive information and resources related to our contracts and products.<\/p>\n<p>Whether you are a business owner, a freelancer, or an individual seeking legal protection, this page is designed to be your go-to destination for all things BTCL contracts related. We have compiled a wealth of knowledge and resources to help you navigate the complexities of contract law and make informed decisions.<\/p>\n<p><span>Our goal is to demystify the legal jargon and provide you with practical insights, ensuring you have the necessary tools to create, review, and understand our contractual agreements effectively.<\/span>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"50\" data-mobi=\"30\" data-smobi=\"20\"><\/div>     \r\n    \t<div class=\"prelude-adv-tabs style-1\">\r\n            <div class=\"tab-title\">\r\n            <\/div>\r\n            <div class=\"tab-content-wrap\">\r\n            \t     \t    <div class=\"tab-content\">\r\n                <div class=\"item-title\"><a class=\"anchor-link\"><span class=\"title\">Contracts<\/span><\/a><\/div>     \t    \t<div class=\"item-content\">\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"50\" data-mobi=\"10\" data-smobi=\"10\"><\/div>[vc_row_inner][vc_column_inner][vc_column_text]<strong>We value your trust and want to ensure that our business relationship is built on clear and fair terms. In this Contract Section, you&#8217;ll find information about the agreements, terms, and policies that govern our interactions. Please take a moment to review these important details.<\/strong>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"40\" data-mobi=\"30\" data-smobi=\"10\"><\/div>\r\n\t<div class=\"prelude-accordions accordions\"><div class=\"accordion-item accent\" style=\"margin-bottom:10px;\"><h3 class=\"accordion-heading\" style=\"\">\r\n\t\t\t<span class=\"inner\" style=\"\">\r\n\t\t\t\tBTC RIO MAIN CONTRACT &amp; ANNEXURE\r\n\t\t\t<\/span>\r\n\t\t<\/h3><div class=\"accordion-content\" style=\"\"><p>View and download BTC RIO Contract &amp; Annexure<\/p>\n<p><a href=\"https:\/\/btc.bw\/wp-content\/uploads\/2023\/05\/2.-BTC-RIO-Annexures.docx\" target=\"_blank\" rel=\"noopener\"><\/a><a href=\"https:\/\/btc.bw\/wp-content\/uploads\/2023\/05\/1.-BTC-RIO-Main-Document-08.05.23-1.cleaned.pdf\" target=\"_blank\" rel=\"noopener\">Download BTC-RIO-Main Document<\/a><a href=\"https:\/\/btc.bw\/wp-content\/uploads\/2023\/05\/2.-BTC-RIO-Annexures.docx\" target=\"_blank\" rel=\"noopener\"><\/a><\/p>\n<p><a href=\"https:\/\/btc.bw\/wp-content\/uploads\/2023\/05\/2.-BTC-RIO-Annexures.docx\" target=\"_blank\" rel=\"noopener\">Download BTC RIO Annexures<\/a><\/p>\n<\/div><\/div><\/div>\r\n\t<div class=\"prelude-accordions accordions\"><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div>     \t    <\/div>\r\n             \t    <div class=\"tab-content\">\r\n                <div class=\"item-title\"><a class=\"anchor-link\"><span class=\"title\">Terms &amp; Conditions<\/span><\/a><\/div>     \t    \t<div class=\"item-content\">\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"50\" data-mobi=\"10\" data-smobi=\"10\"><\/div>[vc_row_inner][vc_column_inner][vc_column_text]<strong>We value your trust and want to ensure that our business relationship is built on clear and fair terms. In this Terms and Conditions tab, you&#8217;ll find information about the agreements, terms, and policies that govern our interactions. Please take a moment to review these important details.<\/strong>[\/vc_column_text]\r\n\t<div class=\"prelude-spacer clearfix\" data-desktop=\"40\" data-mobi=\"30\" data-smobi=\"10\"><\/div>\r\n\t<div class=\"prelude-accordions accordions\"><div class=\"accordion-item accent\" style=\"margin-bottom:10px;\"><h3 class=\"accordion-heading\" style=\"\">\r\n\t\t\t<span class=\"inner\" style=\"\">\r\n\t\t\t\tBTC AND ABSA RECHARGE PROMOTION GA FILING ANNEXURE\r\n\t\t\t<\/span>\r\n\t\t<\/h3><div class=\"accordion-content\" style=\"\"><p class=\"x_MsoNormal\"><b><span>BTC | ABSA Botswana Airtime Recharge Promotion Terms &amp; Conditions<\/span><\/b><b><span><\/span><\/b><\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoListParagraphCxSpFirst\"><strong><span lang=\"EN-US\">Promotion runs from August 1<sup>st<\/sup>\u00a0<\/span><span lang=\"EN-ZA\">to October 31<sup>st<\/sup>, 2023.<\/span><\/strong><span lang=\"EN-ZA\"><\/span><\/li>\n<li class=\"x_xxxmsonormal\"><strong><span lang=\"EN-US\">Airtime purchases completed through ABSA Botswana digital channels only are eligible for participation in this promotion. These include ABSA Botswana cellphone banking, online banking and ABSA Botswana mobile banking application.<\/span><\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxmsonormal\"><span lang=\"EN-US\">Promotional theme:<span>\u00a0<\/span><\/span><span lang=\"EN-US\">\u201c<b>Buy P100 or more of BTC airtime with your ABSA cellphone banking, online banking and ABSA Bank app and stand a chance to win monthly cash of P10,000 and weekly cash of P1000.<\/b><\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span lang=\"EN-US\">Customers may enter multiple times however, only one winning token will be randomly selected for each draw.<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span lang=\"EN-US\">A minimum P100 airtime purchase qualifies as one entry into the draw.<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span lang=\"EN-US\">The promotion is open to BTC mobile subscribers of the age of 18 years and above only.<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span>Cash prizes will be credited into the winners BTC SMEGA accounts only.<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span lang=\"EN-US\">BTC and ABSA Botswana conduct the random draws under the supervision of auditors.<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span lang=\"EN-US\">Winning customers will be credited by the 25<sup>th<\/sup><span>\u00a0<\/span>of the month following the draw.<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span lang=\"EN-US\">BTC and ABSA Botswana reserve the right to publish the winners images and names and for reporting and marketing purposes<\/span><\/li>\n<li class=\"x_xxxmsonormal\"><span><\/span><span lang=\"EN-US\">Winning customers from previous draws will be excluded from subsequent draws.<\/span><\/li>\n<\/ul>\n<ul type=\"disc\"><\/ul>\n<\/div><\/div><\/div>\r\n\t<div class=\"prelude-accordions accordions\"><div class=\"accordion-item accent\" style=\"margin-bottom:10px;\"><h3 class=\"accordion-heading\" style=\"\">\r\n\t\t\t<span class=\"inner\" style=\"\">\r\n\t\t\t\tREMMOGO BUNDLES\r\n\t\t\t<\/span>\r\n\t\t<\/h3><div class=\"accordion-content\" style=\"\"><ul><\/ul>\n<p><strong><span>ReMmogo Bundles<\/span><\/strong><\/p>\n<ul>\n<li><span>All prices include VAT.<\/span><\/li>\n<li><span>The service is available to Prepaid customers only.<\/span><\/li>\n<li><span>Should the subscriber migrate to a contract package while a balance exists, the remainder of the benefits will be forfeited.<\/span><\/li>\n<li>Cross net minutes do not roll over\/ non-cumulative.<\/li>\n<li>Unlimited onnet calls applicable on BTC-to-BTC Mobile lines and landlines only.<\/li>\n<li>Allocated data does not roll over\/ non-cumulative.<\/li>\n<li>Offer valid for prepaid customers only.<\/li>\n<li>Bundle\/offer valid for 30 Days.<\/li>\n<li>The discounted price for the 4G handset is applicable to customers who subscribe to ReMmogo bundle through BTC stores countrywide.<\/li>\n<li><\/li>\n<\/ul>\n<p><strong><span>BTC Group Funeral Cover<\/span><\/strong><\/p>\n<p><span>The main Insured person has to be a BTC member\/customer. <\/span><\/p>\n<p><span>In the event of a death on an insured life the benefit amount will be paid to the: <\/span><\/p>\n<ul>\n<li><span>Main insured life <\/span><\/li>\n<li><span>Nominated beneficiary<\/span><\/li>\n<li><span>Estate of the deceased<\/span><\/li>\n<\/ul>\n<p><span>There is a waiting period of 6 months before a customer can be eligible to claim<\/span><\/p>\n<p>Customers need to keep subscribing to the offer monthly to retain the group BTC Funeral Cover. If a customer has subscribed to a P30 bundle they will be eligible to claim the P5000 cover and if a customer has subscribed to a P60 bundle they will be eligible to claim the P10000 cover, however if a customer changes their subscription, they will forfeit the previous funeral cover and a new cover will effect with a new 6 month waiting period.<\/p>\n<p><span>A customer must have a valid SMEGA account. For one to claim they must have;<\/span><\/p>\n<ul>\n<li><span>An active BTC SIM card with valid KYC<\/span><\/li>\n<li><span>The SIM card must be registered on SMEGA <\/span><\/li>\n<li><span>One must have been between the ages of 18 and 69 at the point of registration<\/span><\/li>\n<\/ul>\n<p><span>The customer must ensure that their KYC status is valid at all times.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span>Specific and General Exclusions <\/span><\/strong><\/p>\n<p><span>The Benefit will not be paid if the claim results from an insured person: <\/span><\/p>\n<ul>\n<li><span>Breaking the law or making a fraudulent claim <\/span><\/li>\n<li><span>Being outside the country for more than 3 months <\/span><\/li>\n<li><span>Not being honest about the information we ask. <\/span><\/li>\n<\/ul>\n<p><span>We shall not pay any benefit in respect of any insured person if the death was caused, directly or indirectly, by:<\/span><\/p>\n<ul>\n<li><span>Active participation in war, invasion, acts of foreign enemies, hostilities, warlike operations (whether war is declared or not), civil war, rebellion, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power;<\/span><\/li>\n<li><span>The use of nuclear, biological or chemical weapons, or any radioactive contamination; <\/span><\/li>\n<li><span>Attacks on or sabotage of facilities (including but not limited to, nuclear power plants, reprocessing of plants, final repository sites and research reactors) and the storage depots, which lead to the release of radioactivity or nuclear, biological or chemical warfare agents; irrespective of whether any of the aforesaid has been performed with the specific use of information technology; <\/span><\/li>\n<li><span>Any acts of civil commotion, riot, strike, labour disturbances or disturbances of the public peace; <\/span><\/li>\n<li><span>Any acts of terrorism; i.e. an act, including but not limited to, the use of force or violence and\/or the threat thereof, by any person or group(s) of persons, whether acting alone or on behalf of or in connection with any organisations or governments, committed for political, religious, ideological, or similar purposes including the intention to influence any government and\/or to put to public, or any section of the public, in fear that has been determined by the appropriate federal authority to have been an act of terrorism.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/btc.bw\/wp-content\/uploads\/2024\/12\/Terms-and-Conditions-ReMmogo-and-BTC-Group-Funeral-Cover.pdf\" target=\"_blank\" rel=\"noopener\">Downalod Terms and Conditions &#8211; ReMmogo and BTC Group Funeral Cover<\/a><\/p>\n<\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner]<\/div>     \t    <\/div>\r\n                    <\/div>                \t\t\t\r\n    \t<\/div>\r\n\r\n        [\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]At Botswana Telecommunications Corporation, we understand the importance of clear and reliable agreements in every aspect of business and personal dealings. That&#8217;s why we have created this dedicated Contracts, Terms and Conditions page to provide you with comprehensive information and resources related to our contracts and products. Whether you are<\/p>\n","protected":false},"author":7318,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24379","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/pages\/24379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/users\/7318"}],"replies":[{"embeddable":true,"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/comments?post=24379"}],"version-history":[{"count":0,"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/pages\/24379\/revisions"}],"wp:attachment":[{"href":"https:\/\/btc.bw\/wp-json\/wp\/v2\/media?parent=24379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}