REPORTS TO: Head of Sales
OBJECTIVES OF THE JOB
• Drive revenue, profitability, and retention across a portfolio of strategic accounts through the sale of integrated telecommunications and digital solutions.
• Serve as the primary commercial interface between BTC and allocated customers, championing client needs, strengthening relationships, and expanding BTC’s share of wallet.
• Achieve revenue and margin targets through proactive pipeline management, consultative selling, and execution of robust account plans.
• Build and maintain strong executive relationships, identify growth opportunities, and lead negotiations to close new business, cross-sell, and up-sell services.
• Coordinate service delivery and resolve escalations to ensure high customer satisfaction and service excellence.
• Collaborate with internal teams to design and deliver tailored solutions aligned to customer requirements and market needs.
• Monitor market and competitor trends to inform sales strategy and ensure compliance with BTC policies, contracts, and governance standards.
QUALIFICATION
• Degree in Business Administration, Business Management, Information Systems, ICT, or a related field.
• A relevant postgraduate qualification will be an added advantage.
EXPERIENCE
• Minimum of five (5) years’ experience in account management or enterprise sales within a high-performing commercial environment.
• Proven track record in managing strategic accounts and achieving revenue targets.
• Experience in fixed-mobile convergence and selling integrated communications or ICT solutions.
• Exposure to Government and large enterprise customers will be an added advantage
LEGAL CERTIFICATION / PROFESSIONAL MEMBERSHIP
• Certified Inside Sales Professional (CISP) or equivalent professional certification.
• Membership of a recognised professional sales or marketing association will be an added advantage.
APPLICATION INSTRUCTIONS
Applicants are requested to clearly state the position applied for in the email subject line. Suitably qualified candidates who meet the requirements are invited to submit the following:
• Application letter • Latest detailed Curriculum Vitae
• Certified copies of academic and professional certificates • Certified copy of Identity Document (Omang)
Emailed to: recruitment@btc.bw
CLOSING DATE: 25TH FEBRUARY 2026