Abel McErick is a transformational digital banking and technology executive with over a decade of experience driving digital transformation, innovation, and financial inclusion across the banking, telecommunications, and fintech sectors. He is widely recognised for designing forward-thinking strategies, building innovation ecosystems, and leading large-scale digital initiatives that advance Botswana’s digital economy.
In his current role as Chief Digital Services Officer at Botswana Telecommunications Corporation (BTC), Abel leads the strategy, development, and delivery of digital products and services. He oversees BTC’s entire digital services portfolio, encompassing digital platforms, user experience, fintech ecosystems, and service innovation. His mandate is to shape and execute the organisation’s digital vision to drive customer engagement, accelerate revenue growth, and position BTC as a leader in digital transformation within an increasingly connected and competitive landscape.
Abel’s leadership is defined by strategic foresight, innovation-driven execution, and a collaborative approach to developing high-performing, agile teams. Before joining BTC, he held senior leadership roles at Bank Gaborone, where he spearheaded digital banking and payment solutions; Votex Systems, where he led national innovation and startup incubation initiatives; and Orange Botswana, where he championed customer experience transformation and digital enablement.
He holds a Master of Research in Business Administration and is currently pursuing a PhD in Business Administration with Guglielmo Marconi University. Abel also holds a B.Sc. in Computer Systems Engineering from the University of Sunderland and professional certifications in Enterprise Risk Management, ITIL V3, and the New Manager Development Programme from the University of Stellenbosch.
Beyond his corporate responsibilities, Abel is a passionate follower of Formula 1, a sport whose precision, teamwork, speed, and strategic execution strongly resonate with his leadership philosophy. He often draws inspiration from the world of high-performance racing, where marginal gains, innovation, data-driven decisions, and collective excellence determine success, and applies these principles to designing and executing impactful digital strategies.