Boitumelo’s role is to create and maintain a targeted strategy for the consumer market (mass, residential and SMME). She is responsible for developing and implementing a comprehensive sales plan for customer acquisition, retention and revenue growth. She also has an oversight over the Contact Centre, Business Support and Indirect Sales which supports and drives airtime sales through third parties
She has over 25 years’ experience in the telecommunications industry, spent mainly at BTC.
Boitumelo holds a Bachelor of Arts in Social Sciences degree from the University of Botswana (UB) as well as a Masters Degree in Science in Strategic Management from the University of
Derby. She is also an alumna of the University of Stellenbosch Executive Development Programme and UNISA Graduate School of Business Leadership (SBL)