REPORTS TO: Revenue Assurance Manager
ROLE PURPOSE
We are looking for a highly analytical and results-oriented Revenue Assurance Analyst to support the implementation of BTC’s revenue assurance strategy across all revenue products.
The role is responsible for identifying and preventing revenue leakages, evaluating controls across revenue assurance activities, and monitoring compliance to ensure revenue realisation for the business.
KEY RESPONSIBILITIES
• Identify revenue leakage threats through usage reconciliations, subscription reconciliations, product reviews, and system reviews
• Assist in closing revenue leakages by making recommendations, following up with stake holders, and escalating unresolved issues
• Review product pricing and tariffs, including verification of implemented tariffs and advising on pricing for new products
• Perform discount and refund audits to ensure compliance and minimise revenue losses
• Review national and international interconnect invoices, VAS invoices, and internet and leased line supplier invoices
• Assist in reducing the BTC debt book through adherence to credit policy and review of dispute ratios
• Review KPIs relating to rebates for unmet SLAs/QoS and ensure adherence to contractual obligations
• Support periodic review and update of Revenue Assurance policy documents
• Conduct Revenue Assurance awareness initiatives across BTC
MINIMUM QUALIFICATIONS
• Degree in Accounting, Information Technology, or equivalent qualification
• Basic data query skills/training will be an added advantage
EXPERIENCE
• Minimum 5 years’ experience in Revenue Assurance, Fraud Management, and/or Telecommunications.
• Strong analytical and problem-solving skills
• Knowledge of telecommunications systems and revenue assurance processes
• Ability to identify trends and opportunities and execute corrective action plans
LEGAL CERTIFICATION / PROFESSIONAL MEMBERSHIP
• Membership of Global Revenue Assurance Professional Association (GRAPA) will be an added advantage
• Professional Enterprise Risk Management Certification will be an added advantage
• Membership of a recognised professional association will be an added advantage
• Ability to adapt and lead change in dynamic environments
APPLICATION INSTRUCTIONS
Applicants are requested to clearly state the position applied for in the email subject line. Suitably qualified candidates who meet the requirements are invited to submit the following:
• Application letter • Latest detailed Curriculum Vitae
• Certified copies of academic and professional certificates • Certified copy of Identity Document (Omang)
Emailed to: recruitment@btc.bw