REPORTS TO: MFS Operations Manager
ROLE PURPOSE
We are looking for a detail-oriented and analytical Reconciliation Officer to support the financial integrity and operational effectiveness of BTC’s Mobile Financial Services (MFS)
ecosystem. The role is responsible for performing reconciliations across mobile money, digital payments, settlement accounts, and partner transactions, ensuring timely identification, investigation, and resolution of discrepancies while safeguarding revenue and maintaining customer confidence.
KEY RESPONSIBILITIES
• Perform daily, weekly, and monthly reconciliations of mobile money trust accounts, wallet transactions, payment gateway reports, bank accounts, agent commission files, merchant settlements, and fee income.
• Investigate and resolve reconciliation variances, including failed deposits, unse led transactions, duplicate postings, and uncredited transfers.
• Prepare and submit daily journal entries relating to mobile money segments in accordance with internal controls and delegated authority.
• Manage sales cycles, including partner segments and agent commission payments.
• Monitor prefunding requirements and provide segment forecasts to Treasury.
• Ensure compliance with regulatory requirements and internal financial controls.
• Maintain complete reconciliation documentation and audit trails.
• Prepare exception reports, month-end reconciliation reports, and partner performance summaries.
• Provide reports to Finance, Risk, Internal Audit, and regulatory bodies as required.
• Engage banks, payment partners, merchants, aggregators, and regulators to resolve settlement and dispute issues.
• Identify and implement opportunities to automate and improve reconciliation processes.
MINIMUM QUALIFICATIONS
• Degree in Accounting, Finance, Business, Information Technology, or a related field.
• Professional certification, such as ACCA, CIMA, CFA, or equivalent, will be an added advantage.
EXPERIENCE
• Two (2) years’ experience in mobile money, fintech, banking operations, digital payments, or transaction reconciliation.
• Experience working with mobile wallet ecosystems, settlement processes, payment gateways, and switching environments.
• Experience in high-volume transaction environments.
• Strong analytical, problem-solving, and reporting skills.
• Advanced Microsoft Excel and data analysis skills will be an added advantage.
LEGAL CERTIFICATION / PROFESSIONAL MEMBERSHIP
• Membership in a recognized professional association will be an added advantage