Find a store Investor Relations BTC Francistown Marathon
  • Personal
  • Business
  • About BTC
BTC Business
Online Application
  • BTC Business
  • Shop
  • Business Solutions
    • Voice & Collaboration
      • Fixed Line
      • Toll Free
      • Toll Free Directory
      • MiVoice
      • MiCollab
      • MiContact Centre Business
      • Smart office
      • Meet me Conference
      • Telephone Management
      • Call Recording
    • Office Internet
      • SME Internet
      • Enterprise Internet
      • VSAT
      • Internet For your Staff
      • Security as a Service
      • Managed Networks
    • Site Connectivity
      • Metro Connections
    • Digital Services
      • Sentlhaga Data Center
      • Colocation
      • BTC Cloud
      • Microsoft 365
    • Wholesale Site Rentals
  • Help & Support
    • Frequently Asked Questions
    • Log a Complaint
    • Online Application Form
    • Contact Us
    • KYC
    • Report a Fault
    • Report Vandalism
  • My account
    • Register
    • Login
    • View or Pay Bill
    • Invoices
    • Report a Fault
    • Account Balances
    • Buy Airtime
    • Terms of Use

Log a Complaint

HomeLog a Complaint
Form Submission is restricted
Form is successfully submitted. Thank you!
Complaint Form
Submit your complaint details
Customer's details
Please select
  • Please select
  • network coverage
  • customer service
  • service performance
0 / 250
(Max: 250 characters)

HiddenSection

 

We're Social

About

  • About BTC
  • Board of Directors
  • Executive Management
  • Careers
  • Investor Relations
  • BTC Foundation
  • Contracts, Terms & Conditions

Services

  • Cloud
  • Mobile
  • Connectivity
  • Consulting
  • Voice & Collaboration

Quick Links

  • Consumer Products
  • Business Products
  • Customer Email
  • Phonebook
  • Tenders
  • KYC

Head Office

Khama Crescent
Plot 50350, Megaleng
P O Box 700 Gaborone, Botswana
(+267) 395 8000
View all Stores

© Copyright 2020 - Botswana Telecommunications Corporation Limited.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT